How can we help?
< All Topics
Print

Says Invalid User or Password

Invalid Username or Password

Phone

1. Open the app.

Picking a Plan

2. Tap the “Forgot Password” link.

3. Enter your email address and tap “Reset Password.”

4. Go to your email and look for the an email from Basement Defender – Complete your registration.

6. Follow the steps in the email to reset your password.

Web Portal

  1. Open the web page.
  2. Go to the top yellow box that is labeled “CUSTOMER”.
  3. Select from the dropdown menu “PORTAL”.
Cancel Your Account

4. Select “Forgot Password”.

5. Go to your email and look for the an email from Basement Defender – Complete your registration.

6. Follow the steps in the email to reset your password.

Previous Won’t Connect to My Account
Table of Contents

Basement Defender, LLC

Burr Ridge, IL 60527

© Basement Defender | All Rights Reserved | Sitemap | Privacy Policy | Terms & Conditions