Alerts Explained
This is an overview of all alerts that you can come across, for more information about specific alerts, view the individual alert type pages.
WiFi Alerts
Account Access and Registration Issues
“Pump Did Not Run” Alert
Red Lights on the Defender Unit
Not Receiving Any Alerts
Also make sure you either:
-Have the Basement DefenderTM App installed on your phone are logged into your account
or
1. Log into your Basement DefenderTM Account on Desktop
2. Click the left sidebar that says “My Account”
3. Click “Edit Info” and enter an email address or phone number in the “Alert Handling” fields near the bottom of the page