I Only Have 5G: How Do I Split My Network?
We hear this from time to time. Customers upgrade their service or get a new 5G router and the 2.4GHz has never been enabled or
Iron Ochre Prevention
As a homeowner, it’s important to be aware of the potential issues that can arise in your home. One of these issues is iron ochre,
Instantly Connect WiFi to the Basement Defender with this Step-By-Step Guide
If you’re looking for a reliable and easy way to connect your Basement Defender sump pump to the Basement Defender WiFi network, this guide is
How to Remove a Sump Pump in 6 Steps
If you need to remove your sump pump, you can use this handy guide and video to show you how to remove a sump pump.
How to Replace a Sump Pump: Part 1 – Check Valves
What you need to know about Check Valves and sump pumps. Check valves are one directional flaps that keep water from flowing back into your
Testing WiFi strength
Testing your WiFi strength doesn’t have to be hard! In fact, there are many free options for testing your WiFi strength on any of your
Wi-Fi Extender Instructions
To get the full use of your new Wi-Fi extender, our units require your new Wi-Fi extender to be configured in a certain way. Please
What is Wireless Interference and How to Resolve It?
What is Wireless Interference? The Basement Defender system communicates wirelessly to deliver push notifications and sump pump testing data. As a precaution, the system will
Should I Upgrade My Router?
Your router authorizes devices to access your internet connection and distributes internet bandwidth to those devices. If you run a connection check for any unit
Should I Upgrade My Internet Package?
Your internet package refers to the download and upload speed which your ISP provides to you. Our units require certain minimum upload speeds in order
How Can I Improve My Upload Speed?
Your Basement Defender System requires a good internet connection to maintain connectivity with your devices. Our recommended upload speed is designed to ensure your unit
How Can I Improve My Connectivity Speed?
Connection strength vs. Connection speed A Basement Defender unit that has a strong Wi-Fi connection may still experience interruptions if the connection speed is low.