Press and hold the PAIR WIFI button for 10 seconds (2 separate beeps)Open Phone SettingsClick on WiFi / Connections > Connect to (BDAPMode00___) Network.Password: (APadmin00____) This ends with the serial number of the unit.Once connected, it should say “connected without internet connection”. This is fine.Open the Basement Defener AppClick Device SetupType in Serial Number (00___)Skip […]
Press and hold the PAIR WIFI button for 10 seconds (2 separate beeps)Open Phone SettingsClick on WiFi / Connections > Connect to (BDAPMode00___) Network.Password: (APadmin00____) This ends with the serial number of the unit.Once connected, it should say “connected without internet connection”. This is fine.Open the Basement Defener AppClick Device SetupType in Serial Number (00___)Skip […]
How to Change the Card on File Click the link https://clients.basementdefender.com/client/plans Sign in to your Basement Defender account. Find Payment Method or Card on File. Click Edit, Update, or Add New Card. Enter your new card details. Click Save or Confirm. How to Select Plan or Change Plan Click the link https://clients.basementdefender.com/client/plans Sign in to […]
How-To Pair Your Basement DefenderTM to WiFi Network In the event a homeowner decides to change internet service providers or change the WiFi network password, the Basement DefenderTM needs to be updated with the new information.Here is a step-by-step guide to pair to WiFi and keep Basement DefenderTM online! First make sure you have the […]
To disconnect your device from WiFi, press the center button on the Basement DefenderTM unit until it beeps once. Your “Comm” or “WiFi” light will remain red if you are disconnected from WiFi. To disconnect your device from WiFi, press the center button on the Basement DefenderTM unit until it beeps once. Your “Comm” or […]
If you are using a Yellow Basement DefenderTM router, unplug the router from your home’s WiFi router. The WiFi light should turn red. If the unit is connected directly to your home’s wifi network, hold the the pair button on the unit for 15 seconds till it plays a little song, release the button and […]
To disconnect your device from WiFi, press the center button on the Basement DefenderTM unit until it beeps once. Your “Comm” or “WiFi” light will remain red if you are disconnected from WiFi.
Unplug BD AC power and Battery Backup (small 2-pin connector). Wait 15 second and replug both cords back in. Press and hold PAIR for 15 seconds or 3 separate beeps. This will delete the wifi settings it has connected to in the past. Next step is going into your Basement Defender App Click On Device […]
How-To Pair Your Basement DefenderTM to WiFi Network In the event a homeowner decides to change internet service providers or change the WiFi network password, the Basement DefenderTM needs to be updated with the new information.Here is a step-by-step guide to pair to WiFi and keep Basement DefenderTM online! First make sure you have the […]
Did you receive a Basement DefenderTM mobile alert or notice an Alert (red) Light on your unit? All alert information is in the mobile app, please check there and use our alert guide to find a solution. View Alert Guide
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